Affordable counselling


Individual sessions fee is $40-$90.

Couples counselling sessions are $80-$120.

Fees operate on a sliding scale. We never turn clients away due to lack of funds. Please get in touch if finances are a barrier for you

In person-sessions are in Te Aro in Wellington and online counselling is on Zoom.

We work with children, teens, parents, caregivers, couples, families and whānau.

Book at the bottom of the page.


Laura Hurtado-Roberts

Laura supports families with a range of needs: parenting skills, bonding and attachment, child development, historical trauma.

She works with couples, children, families and individuals using narrative therapy techniques to explore the parent-child/parent-parent relationships and how to improve them.

Laura has a compassionate and holistic approach to counselling that is culturally sensitive and person-centered. Along with narrative techniques, she uses compassionate non-violent communication models (NVC), conscious parenting and creative discipline techniques.

Call our parenting Helpline, if you need immediate support with your parenting issue.


Enquire about counselling


All you need to know about counseling

How much does it cost?

Individual sessions fee is $40-$90.

Couples counselling sessions are $80-$120.

Fees operate on a sliding scale. We never turn clients away due to lack of funds. Please get in touch if finances are a barrier for you.

If you are entitled to a Disability Allowance it may be possible for WINZ to cover your counselling costs.

Where do the sessions take place?

In person sessions are at our office at Level 4, 175 Victoria Street in Wellington and the building is wheelchair accessible. There is paid parking available in the vicinity.

Online sessions take place on Zoom platform through a video call. If your session is on Zoom, you will receive a link to the appointment video call by email prior to your appointment time.

Do you do couples/children counselling?

Yes! We offer counselling to individuals, children, teens, couples, families and blended families.

If you are looking for counselling for a child, the initial session is always for the caregiver(s) without the child. Working with the child will be discussed with our counsellor during the appointment.

What kind of issues do you help with?

We offer counselling service for:

  • family problems
  • behavioural difficulties
  • relationship issues
  • navigating parenting after separation
  • blended-family adjustments
  • school problems
  • child and adolescent counselling and therapy
  • individual parenting sessions
  • personal issues
  • mental health problems

What if I need to cancel?

We understand that life happens!

You can cancel or reschedule your appointment at least 24 hours prior to your session. If you cancel or reschedule within 24h of your appointment, you will still be charged the full fee.

How do I pay for the session?

You can pay by EFTPOS after your session.

If you pay by bank transfer, you can find the details below. Make sure that you include your name and date of the session.

Payment is to be made via bank transfer to Parent Help bank account 38 9022 044316 00

How do I know I can trust the counsellor?

You can expect the counsellor to:

  • be trustworthy
  • respect your confidentiality
  • listen to you carefully and sensitively
  • discuss issues that are relevant and preferable to you
  • support you in making the changes you choose

Our counsellors are professionally trained and adhere to the code of ethics of the New Zealand Association of Counsellors, the New Zealand Association of Psychotherapists and the Parent Help Code of Ethics. This means that you can have confidence that you will receive best quality of service.

How to do Zoom Counselling?

You will need an adequate broadband signal and device with a webcam – smartphone, tablet, computer or laptop.

At the time of the session, you just click on the link which you will receive before the session. If you have never used Zoom before you may be asked to install the app. Follow the instructions and select “Run” to install.

You will also have a quiet and private space so that privacy and confidentiality can be maintained in the work. Please let your counsellor know if this may be a challenge for you so you can work with them to manage that.

How many sessions will I need?

Tricky question.. that depends!

It’s a great question to ask your counsellor when you first meet. Sometimes one session is enough but often you may discover that you would benefit from longer-term support.

How often are the sessions?

This is something you will discuss during your initial appointment. Usually the sessions are weekly or fortnightly but that’s something you can agree on with the counsellor depending on your availability, other commitments, finances and the change you expect to see as a result of counselling.

Sign up for practical parenting tips

Receive our articles on parenting once a month by joining the Parent Help email list

Subscribe to our newsletter