Our Vision, Mission and Values

Parent Help’s Vision

Strong and resilient families/whānau living free from abuse and neglect.

Parent Help’s Mission

Helping parents build resilient and positive families/whānau through our free parenting Helpline, affordable parenting courses and counselling services.

We work to achieve this by:

  • providing accessible and confidential services to parents and family/ whānau
  • promoting positive parenting and enhancing family relationships
  • building community capacity and social inclusion
  • informing social policy about parenting issues
  • facilitating excellence in counselling and support
  • ensuring that Parent Help Inc. is sustainable over the long-term.

Parent Help’s Values

At Parent Help we:

  • are non-judgmental and accepting of all diversity
  • maintain the highest level of professionalism and accountability
  • maintain confidentiality and uphold the principle of free and informed consent
  • understand and respect the principles of Te Tiriti o Waitangi
  • support parental decision making
  • acknowledge and build on the existing strengths of all clients
  • are accessible to, and acknowledge the support of all stakeholders
  • build collaborative and cooperative relationships with other organisations