Affordable Counselling


To our current and new clients – counselling is available either by phone or by Zoom.

For new clients:  our staff will be triaging clients on the phone which will mean a few more personal questions being asked. This is to ensure that you will be assigned to the most suitable counsellor.

We understand that in this strange new environment we are in that all relationships can be tested and we urge you to reach out for support.

Call us on 0800 568 856 to book a counselling session.


Individual counselling

Parent Help offers a professional and affordable face-to-face counselling service for:

  • family problems
  • behavioural difficulties
  • relationship issues
  • child and adolescent counselling and therapy
  • individual parenting sessions
  • personal issues

Family therapy

Parent Help offers professional and affordable face-to-face family therapy to enhance:

  • parent and child relationships
  • the building of couple relationships
  • family/whānau relationships
  • blended and step family relationships

What is counselling?

 The counselling work may involve:

  • exploring emotions, thoughts and behaviour
  • becoming more aware of yourself, your values and what motivates you
  • planning and setting goals
  • improving your relationships
  • reducing your stress
  • doing things differently to bring about change in your life
  • learning alternative parenting strategies
  • exploring new ways of interacting with your child to improve your relationship

You can expect the counsellor to:

  • be trustworthy
  • respect your confidentiality
  • listen to you carefully and sensitively
  • discuss issues that are relevant and preferable to you
  • support you in making the changes you choose

Our counsellors are professionally trained and adhere to the code of ethics of the New Zealand Association of Counsellors, the New Zealand Association of Psychotherapists and the Parent Help Code of Ethics.


Parent Help office, Level 4, 175 Victoria Street

Location: 95 Great South Rd, Greenlane, Auckland 1051.

Online counselling sessions available via Zoom.

Our counselling sessions can be affordable to all – we don’t want costs to be a barrier for families who need assistance. If you are entitled to a Disability Allowance it may be possible for WINZ to cover your counselling costs.

The therapeutic session will be 1 hour. For the first session we would like you to arrive 15 minutes before to allow for time filling out paperwork.

If you wish to cancel, please do so at least 24 hours prior to your session. A cancellation fee may apply.


How to book an appointment

If you would like to book an appointment or if you have any questions about our counselling services, please

  • call us on (04) 802 5767 
  • or fill out the below form and we will get back to you as soon as possible

Request counselling



Our Wellington counsellors/therapists

Mary Brownlow

Mary’s interests are working around relational issues, grief and loss, parent child difficulties and personal growth. Mary has experience in engaging families, individuals, groups, particularly with children, using creative ways of communicating and healing and using a strength based approach.

Mary has worked supporting families in a community hospice and in her private practice since 1991. She brings a warm, empathic presence and openness to her work.

Mary is a member of NZAC and the Australian and New Zealand Art Therapy Association.

“We appreciated our time with Mary at Parent Help.  We felt listened to and the advice given to us suited our situation.  As a family, we now have some new tools to help us, and wouldn’t hesitate to seek further advice from Mary if we needed to in the future.”

– A family (two parents and preteen/teen)




Heather Stevenson

Heather is a Provisional Member of The New Zealand Association of Counsellors, in her first year of practice as a professional counsellor.

She brings her training as a Life Coach and Master Practitioner in Neuro Linguistic Programming to her practice and likes to work with an Educational and Solution Focused Approach to support individuals in their roles as parents and caregivers.

Heather has completed Level 2 Clinical Training in Gottman Method Couples Therapy and plans to continue her professional development in working with couples alongside her study of relationships in general. Being able to relate and connect with others is a key factor in building resilience and thriving in life, and Heather is passionate about understanding what makes relationships work well. Understanding patterns of relating to others can help in developing the skills to be in relationship with another which is important in marriage and parenting, as well as work and social environments.

Heather brings her experience from being married for 30 years, parenting her two sons who are now in their early 20s, and navigating her way through the challenges of balancing family, work and personal goals. She brings a practical and compassionate approach to her work.

Pam Cassells

Pam has worked with parents, children and families for over thirty years in the roles of social worker, family therapist, advocate and counsellor.

Agencies she has worked in include child protection, family violence, child and adolescent mental health, disability and adult health.  She is a registered social worker (non practising) and provisional member of NZAC (awaiting interview for full membership).

Her qualifications include B.A, Sociology (Victoria University); Grad Dip Social Policy & Social Work (Massey University) and Post Grad Dip Counselling (Massey University)


Our Auckland counsellor

Olivia Selby

Olivia believes in creating a warm empathic space and tailoring each session to the needs of the individual. She works from a client centred and strengths based approach and believes in resourcing clients by working with them to build skills to help find a positive outcome to whatever situation or challenge they may be facing. Olivia works with both adolescents and adults and has particular experience in the following areas:

  • Relationship Issues
  • Family Problems
  • Trauma
  • Gender Identity Issues
  • Grief and Loss
  • Depression
  • Anxiety

Olivia (P.G Dip, Counselling Hons; B.A., Psychology) is member of NZAC (provisional).


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