Free Parenting Helpline

0800 568 856

Call now for compassionate, friendly, non-judgemental support and advice on all parenting issues.

From 9am to 9pm

7 days a week.

What we help with

  • disrespectful and out-of-control behaviour
  • sibling rivalry
  • solo parenting
  • refusing to go to school
  • blended families
  • posting on social media
  • boundaries
  • agression and anger issues
  • sexting
  • tehchnology and device use
  • abuse
  • anxiety and depression
  • bullying
  • tantrums
  • self-harming

and a lot more..



“Thank you so much, you have been so helpful. It’s just like having a friend over to talk to!”

“Thank you. I was in an overwhelmed state, now I feel able to cope”

“Thank you so much for being a wonderful listening ear to me.”

Thank you for accepting us for who we are, helping us and encouraging us to grow”

Who can call

  • parents
  • mothers
  • fathers
  • grandparents
  • caregivers
  • whānau

What to expect when you call

Frequently Asked Questions

What number do I call?

Call 0800 568 856 for instant support!

Can I call at any time?

The helpline is open every day of the year from 9am to 9pm.

Who answers the phone?

When you call, trained Parenting Support Workers answer the phone. They are experts in all things parenting, have the necessary knowledge, experience and easy to implement tips. You can trust them and their knowledge which helps hundreds of parents every month.

They will help you take the guesswork out of parenting.

Are the helpline workers trained?

Absolutely. Our telephone support workers are all trained to a high standard so that they’re able to help with any parenting issue. They can help you with a toddler tantrum, aggressive 8 year old and a teen with a drug problem in one call.

Is the helpline confidential?

Yes, everything you share will stay with the telephone support worker.

The only exceptions to confidentiality is during supervision (when the helpline workers get support and make sure their standard of work is high) though they will never share any identifying details about you (the caller).

There are also exceptions to confidentiality if someone is at risk of harm to their life or health.

Do you have counsellors?

We do! We offer affordable counselling appointments in-person and over Zoom, so you can get professional counselling support wherever you live in Aoteaoroa.

How much does it cost?

Our helpline is completely free!

Look at our list of funders here.

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