Parent Help

Parenting helpline and counselling service for all parents, caregivers and whānau in Aotearoa. No issue is too big or too small for us.

Who can call?

What to expect?

What do we help with?



“Thank you so much, you have been so helpful. It’s just like having a friend over to talk to!”

“Thank you. I was in an overwhelmed state, now I feel able to cope”

“Thank you so much for being a wonderful listening ear to me.”

Thank you for accepting us for who we are, helping us and encouraging us to grow”

We have helped…

235896 callers

in the history of the helpline

207 callers

in the last month

70 counselling

clients in the past 6 months

Latest Articles

  • How to gain back control over your family life

    Do you feel like you’ve lost control and your child never listens? Here are 7 tips on how to feel in control without the arguments.

    Read Article

  • Punishment and discipline

    Tried it all but still struggling to discipline your child? First ask yourself… “Do I want my child to behave just because they’re afraid of the conseque…

    Read Article

  • 5 tips on parenting an anxious child

    If you haven’t experienced much anxiety yourself, it can feel like navigating unchartered (and murky) waters. Your child’s feelings may seem weird, unfounded, or even l…

    Read Article

News and updates

Parenting courses

Free, immediate online positive parenting support now offered to all Aotearoa families!

To support mental health, resilience and emotional wellbeing for our tamariki and rangatahi, New Zealand’s Ministry of Health are partnering with Whāraurau to offer free online versions of the Triple P – Positive Parenting Program® across the country.

Counselling is available

We offer in-person sessions in Wellington City Center and online on Zoom.

You will hear back from us within a week of submitting a referral and most clients can expect their first appointment within a month.

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